Help Desk - Helpdesk | ICTFOOTPRINT.eu

Welcome to the ICTFOOTPRINT.eu Help Desk!

Here you can get the support that you need:

1. Browse the categories
2. Search the question & answer you need
3. If you don't find it or you need further support, write us using the chat on at the bottom right of your screen! We'll get back to you in short time!

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What is ICTFOOTPRINT.eu helpdesk?

ICTFOOTPRINT.eu helpdesk will be dedicated to support SMEs interested in adopting LCE methodologies and that lack experience in this field. End-users can receive dedicated support on the adoption of best practices regarding energy efficiency in ICT and assistance on using ICTFOOTPRINT.eu services, such as the self-assessment tool (available soon) and the online marketplace.

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How does the ICTFOOTPRINT.eu helpdesk work?

To get assistance from ICTFOOTPRINT.eu helpdesk, either log in and access this service from your profile page, or visit the Frequently Asked Questions page and add your name and email to the chat box which appears automatically.

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How many languages are supported on the ICTFOOTPRINT.eu helpdesk?

The ICTFOOTPRINT.eu helpdesk will provide support in 5 languages: English, French, Italian, German and Spanish, allowing barrier reduction to almost 60% of European ICT SMEs.

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How can I select one of the 5 languages available in the ICTFOOTPRINT.eu helpdesk?

To select one of the 5 languages available on ICTFOOTPRINT.eu helpdesk, select the “flag” of the country/language.

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Do you have any further questions? Contact us & have complete support!

European Framework Initiative for Energy & Environmental Efficiency in the ICT Sector

Welcome to the ICTFOOTPRINT.eu Help Desk!

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